fb775 Privacy Policy
This Privacy Policy explains how fb775 collects, uses, stores, and protects your personal information when you access or use the platform. By registering an account or using the fb775 service, you agree to the practices described in this policy.
1. What Information We Collect
fb775 collects personal data necessary to provide the platform and maintain account security. The categories of information we collect include:
- Account information: Full name, date of birth, email address, and login credentials provided during registration.
- Identity verification data: Government-issued ID documents and other verification materials requested during the account verification process, as required before withdrawal processing.
- Payment and transaction data: Philippine Peso (PHP / ₱) deposit and withdrawal transaction records, e-wallet identifiers (such as GCash or Maya account references), and Philippine bank account details used for cashout requests.
- Device and browser data: IP address, device type, operating system, browser version, and connection type collected when you access the platform — primarily used for security monitoring and fraud prevention.
- Usage data: Pages visited, features accessed, session duration, and betting or gaming activity within the platform. This is used to improve the user experience and detect unusual account behaviour.
- Cookies and similar technologies: Session cookies and functional tracking data as described in Section 3 of this policy.
We do not collect more information than is reasonably required to operate the platform and comply with applicable regulatory requirements in the Philippines.
2. How We Use Your Information
fb775 uses the data we collect for the following purposes:
- Account management: Creating and maintaining your player account, verifying your identity, and processing login requests.
- Transaction processing: Handling PHP deposits and withdrawals through supported local payment channels, and maintaining accurate transaction records.
- Platform security: Detecting and preventing fraudulent activity, unauthorised account access, and abuse of platform features.
- Regulatory compliance: Meeting identity verification and record-keeping obligations under applicable Philippine gaming and financial regulations.
- Platform improvement: Analysing usage patterns to identify technical issues, improve navigation, and ensure the mobile experience works reliably across different devices and connection speeds.
- Support communications: Responding to account queries, payment issues, and technical support requests submitted through the in-platform support channel.
fb775 does not use your personal data for unsolicited marketing communications without your prior consent, and does not sell personal data to third-party advertisers.
3. Cookies and Tracking Technologies
fb775 uses cookies and similar session-based technologies to operate the platform correctly and maintain the security of your login session. These include:
- Session cookies: Required to keep you logged in during an active session. These are deleted when you close your browser or log out.
- Functional cookies: Used to remember display preferences and maintain a consistent experience across pages during your visit.
- Security tokens: Short-lived tokens used to verify that requests within your session originate from your authenticated account, reducing the risk of session hijacking.
fb775 does not use third-party advertising cookies or cross-site tracking technologies. The cookies deployed are strictly necessary or functional in nature. Most browsers allow you to control or block cookies through settings; however, disabling session cookies will prevent you from logging in to the platform.
4. Data Storage and Security
fb775 stores personal data on secure servers with access controls in place to limit who can view or process it. We apply industry-standard security practices including encrypted data transmission (HTTPS) for all platform interactions, and controlled internal access based on operational necessity.
Payment information related to Philippine Peso transactions — including e-wallet references and bank details submitted for withdrawal — is handled in compliance with standard data minimisation principles. We retain only the information required to process transactions and meet our compliance obligations.
Personal data is retained for as long as your account is active, and for a further period as required by applicable Philippine regulations or as necessary to resolve any outstanding disputes. When data is no longer needed, it is securely deleted or anonymised.
While fb775 takes reasonable precautions to protect your data, no digital platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying support if you believe your account has been compromised.
5. Sharing Data with Third Parties
fb775 does not sell, rent, or trade your personal information with third parties for commercial purposes. Data may be shared in the following limited circumstances:
- Payment processors: Transaction data is shared with the relevant Philippine e-wallet providers (such as GCash or Maya) and bank networks as necessary to process your deposit and withdrawal requests.
- Regulatory authorities: fb775 may be required to disclose account or transaction data to Philippine regulatory bodies or law enforcement agencies in response to lawful requests or as mandated by applicable law.
- Service providers: Technical service providers who assist with platform operations (such as hosting or security monitoring) may have limited access to data strictly as required to perform their services, and are bound by confidentiality obligations.
Any third party that receives data from fb775 is required to handle it in a manner consistent with applicable data protection standards and the purposes for which it was shared.
6. Your Rights, Minor Protection, and Policy Updates
Your Data Rights: As a registered player on fb775, you have the right to:
- Access: Request a summary of the personal data fb775 holds about you.
- Correction: Request that inaccurate or outdated information in your account be corrected.
- Deletion: Request deletion of your personal data, subject to our legal retention obligations. Note that deletion requests may require account closure.
- Objection: Object to specific types of data processing where you have grounds to do so under applicable law.
To exercise any of these rights, contact the fb775 support team through the help section available inside your logged-in account dashboard. For general questions, visit the FAQ page.
Minor Protection: fb775 is strictly intended for players aged 21 and above. We do not knowingly collect personal data from individuals under the minimum age requirement. If we become aware that an account has been created by a minor, it will be closed and any associated data will be deleted promptly.
Policy Updates: fb775 may update this Privacy Policy from time to time to reflect changes in platform operations, regulatory requirements, or data practices. When updates are made, the revised policy will be published on this page with an updated effective date. Continued use of the platform after publication of a revised policy constitutes your acceptance of the changes.
For related platform policies, see the Terms and Conditions and Responsible Gaming pages. For account-specific data requests, use the support contact available in your account dashboard. Support email: [email protected]
Questions About Your Data or Account?
Visit the FAQ for common answers, or log in to access the support channel for account-specific queries. New to fb775? Register to get started.